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Professional roof inspection Charlotte NC - Best Roofing Now certified roofing contractor FAQ
Frequently Asked Questions

Your Roofing Questions, Answered

We believe in educating homeowners so you can make informed decisions about your roof. Here are answers to the 36 questions we hear most often, organized by topic.

Covering pricing, insurance claims, materials, weather damage, and more.

Do not see your question? We are happy to help.

Pricing & Cost

6 questions
How much does a new roof cost in Charlotte, NC?

The cost of a new roof in Charlotte typically ranges from $8,000 to $25,000+ depending on the size of your home, materials chosen, and complexity of the installation. We offer free inspections and detailed quotes with no hidden fees.

What factors affect roofing cost in Charlotte?

Key cost factors include roof size (measured in squares), pitch/steepness, number of layers to remove, material choice (asphalt vs metal vs tile), complexity (valleys, dormers, skylights), accessibility, and any decking repairs needed. We provide itemized quotes so you understand each cost.

Do you offer financing for roof replacement?

Yes! We offer flexible financing options including 0% APR for 12 months and low monthly payment plans for qualified buyers. We work with multiple lenders to find solutions that fit your budget. Same-day approval available.

How much does roof repair cost in Charlotte NC?

Roof repair costs in Charlotte range from $150-$500 for minor repairs like replacing a few shingles, $500-$1,500 for moderate repairs like flashing or vent boot replacement, and $1,500+ for extensive repairs. We provide free estimates before any work.

Is a new roof worth the investment?

A new roof typically returns 60-70% of its cost in increased home value and makes your home much easier to sell. It also eliminates costly ongoing repairs, improves energy efficiency, and provides peace of mind. Most homeowners find it a worthwhile investment.

Do I have to pay my deductible for storm damage repairs?

Yes, your insurance deductible is your out-of-pocket responsibility. Be wary of contractors who offer to cover or waive your deductible—this is insurance fraud and illegal in North Carolina. We work to maximize your insurance claim so it covers your repair costs beyond the deductible.

Insurance Claims

6 questions
Do you help with insurance claims?

Absolutely. We specialize in storm damage claims and work directly with your insurance company. Our team documents all damage thoroughly with photos and detailed reports, meets with adjusters, and advocates on your behalf to ensure fair compensation.

How do I file an insurance claim for roof damage?

Step 1: Call us for a free inspection to document damage. Step 2: File a claim with your insurance company. Step 3: We meet with your adjuster to review our findings. Step 4: Once approved, we complete repairs. We handle most of the paperwork and communication for you.

What if my insurance claim is denied?

We help homeowners appeal denied claims with additional documentation, photos, and expert assessments. Many denials result from incomplete information or miscommunication. We can request re-inspection and provide evidence to support your appeal.

Will filing a roof claim raise my insurance rates?

Storm and hail damage claims are typically not held against you like at-fault claims. Your policy exists to protect you from weather events. Each insurer handles this differently, but most Charlotte homeowners do not see significant rate increases from legitimate weather claims.

How long do I have to file a roof damage claim?

Most policies require claims within 1-2 years of the storm date, but we recommend filing within 30 days while evidence is fresh. Quick action prevents additional damage and strengthens your claim. Our free inspections document everything you need.

What types of roof damage does insurance cover?

Homeowner's insurance typically covers damage from hail, wind, fallen trees, fire, and other sudden events. It usually does not cover normal wear and tear, neglected maintenance, or pre-existing conditions. Our inspection helps determine what is covered.

Process & Timeline

6 questions
How long does a roof replacement take?

Most residential roof replacements are completed in 1-3 days, depending on the size and complexity. Weather can affect timing, but we work efficiently while maintaining the highest quality standards. We provide a clear timeline before starting.

What happens during a roof inspection?

Our certified inspector examines your roof from the ground and roof level, checking shingles, flashing, vents, gutters, and attic ventilation. We use drone technology for detailed aerial photos. You receive a written report with photos and honest recommendations within 24-48 hours.

Do I need to be home during roof replacement?

No, you do not need to be home. We work on the exterior only and do not need interior access. However, we recommend removing fragile items from walls, covering attic items, and keeping pets inside or away. We communicate progress and can send photos.

How do you protect my property during installation?

We use tarps and plywood to protect landscaping, siding, and outdoor fixtures. Magnetic rollers collect nails and debris. We perform thorough cleanup daily with a final walk-through inspection. Your property is left clean and safe when we finish.

What is the best time of year to replace a roof in Charlotte?

Spring (March-May) and fall (September-November) offer ideal temperatures for shingle installation. However, we install roofs year-round in Charlotte. Summer works with scheduling around storms, and our mild winters allow most projects. Book early during peak seasons.

What permits are required for roofing in Charlotte?

Charlotte and most surrounding municipalities require permits for roof replacement. Best Roofing Now handles all permitting for you—it is included in our service. We pull the permit, schedule required inspections, and ensure your roof meets all building codes.

Materials & Products

6 questions
What roofing materials do you recommend?

We primarily install CertainTeed, GAF, and Owens Corning shingles—the top brands in the industry. For most Charlotte homes, we recommend architectural shingles for their durability, 130 MPH wind resistance, and 25-50 year warranties. We also install metal, tile, and flat roofing systems.

What is the difference between 3-tab and architectural shingles?

3-tab shingles are flat and uniform, lasting 15-20 years at lower cost. Architectural shingles have a layered, dimensional look, last 25-30+ years, and resist winds up to 130 MPH. Most Charlotte homeowners choose architectural shingles for better value, durability, and curb appeal.

How long do different roofing materials last?

Asphalt shingles: 20-30 years. Architectural shingles: 25-50 years. Metal roofing: 40-70 years. Tile roofing: 50-100 years. Slate: 75-200 years. Charlotte's humid climate and storms affect lifespan. Proper installation and maintenance maximize longevity.

Is metal roofing worth it in Charlotte?

Metal roofing offers exceptional durability (40-70 years), energy efficiency (reflects heat), and storm resistance. While it costs more upfront ($8-$15/sq ft vs $4-$7 for shingles), the long-term value can be significant. It is popular for homeowners planning to stay long-term.

What color shingles are best for Charlotte homes?

Darker shingles hide imperfections and suit traditional homes. Lighter colors reflect heat, reducing cooling costs—beneficial in Charlotte's hot summers. Consider your home's exterior colors, neighborhood style, and personal preference. We bring samples to view against your actual home.

Do you install energy-efficient roofing?

Yes! We offer Energy Star-rated cool roof shingles that reflect sunlight and reduce cooling costs. GAF Timberline Cool Series and CertainTeed Landmark Solaris can lower attic temperatures by up to 20°F, reducing AC strain during Charlotte's hot summers.

Weather & Storm Damage

6 questions
How does Charlotte weather affect roofs?

Charlotte's humid subtropical climate brings hot summers (90°F+), heavy rainfall (44 inches annually), frequent thunderstorms, occasional hail, and rare ice storms. These conditions stress roofing materials through UV exposure, thermal expansion, moisture infiltration, and storm impact.

What are signs of storm damage on my roof?

Look for missing or lifted shingles, dents in metal components, granules in gutters, cracked or bruised shingles, damaged flashing, water stains inside, and debris on the roof. Some damage is not visible from the ground—schedule a free inspection after any significant storm.

How soon should I address storm damage?

Immediately. Even minor damage can lead to leaks that cause extensive interior damage, mold growth (within 24-48 hours), and structural issues. We offer 24/7 emergency response for active leaks and tarping services to prevent further damage.

Can you install roofing in rainy weather?

We do not install shingles during rain, as moisture can compromise the roofing system. We monitor forecasts closely and schedule around weather. If rain is expected mid-project, we install temporary waterproofing. Charlotte's climate allows year-round work with proper planning.

What is hail damage and how do I identify it?

Hail damages roofs by dislodging protective granules, cracking shingles, and denting metal components. Signs include dark spots where granules are missing, soft spots when pressed, random damage patterns, and damaged vents or gutters. Hail damage often requires professional inspection.

Does my roof need to be replaced after every storm?

Not always. Many storms cause repairable damage—a few missing shingles, minor flashing issues, or isolated leaks. We provide honest assessments and only recommend replacement when repairs would cost more long-term or damage is too extensive. Our free inspections tell you exactly what you need.

Our Company

6 questions
Are you licensed and insured?

Yes, Best Roofing Now is fully licensed, bonded, and insured in North Carolina and South Carolina. We carry comprehensive liability insurance and workers' compensation coverage. We are BBB A+ accredited and certified by CertainTeed and GAF manufacturers.

What warranties do you offer?

We offer manufacturer warranties on materials (up to 50 years with CertainTeed and GAF) plus our own workmanship warranty. As certified installers, we provide enhanced warranty options not available through non-certified contractors. Ask about Golden Pledge and SureStart Plus warranties.

What areas do you serve?

We serve Charlotte and all surrounding areas within 50 miles, including Huntersville, Cornelius, Davidson, Mooresville, Concord, Matthews, Mint Hill, Indian Trail, Gastonia, Fort Mill SC, Rock Hill SC, and 30+ other communities throughout Mecklenburg, Cabarrus, Union, Gaston, Iredell, and York counties.

Do you offer 24/7 emergency service?

Yes! Roofing emergencies do not wait for business hours, and neither do we. Call us anytime at (704) 605-6047 for emergency repairs, tarping, and storm damage response. We typically respond within 1-4 hours and are here when you need us.

Why should I choose Best Roofing Now?

We are family-owned, veteran-founded, and committed to honesty. We tell people the truth, even when it is not a sale—if repairs will work, that is what we recommend. Our 5-star Google rating, BBB A+ accreditation, and manufacturer certifications reflect our commitment to Charlotte homeowners.

Do you offer free estimates?

Yes! We provide completely free roof inspections and estimates with no obligation. There is no high-pressure sales, no hidden fees, and no surprises. We believe in earning your business through honesty, quality, and fair pricing.

Why Charlotte Homeowners Trust Our Expertise

36+
Questions Answered
5.0
Google Rating
A+
BBB Rating
24/7
Emergency Service

Still Have Questions?

We are here to help. Contact us anytime and we will give you honest, straightforward answers about your roofing needs.

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