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Best Roofing Now

Privacy Policy

Effective Date: January 1, 2026

Best Roofing Now LLC ("Best Roofing Now," "we," "us," or "our") is committed to protecting the privacy of visitors to our website at www.bestroofingnow.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site, submit a form, or contact us for roofing services in the Charlotte, NC area.

By using our Site, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site.

1. Information We Collect

Personal Information

When you fill out a contact form, request a free estimate, or otherwise reach out to us, we may collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Street address or service location
  • Details about your roofing project or inquiry
  • Photos or images you upload related to your roof

Automatically Collected Information

When you visit the Site, certain information is collected automatically through cookies and similar tracking technologies, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent on pages, and navigation paths
  • Referring website or search terms used to find us

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide roofing estimates
  • Schedule inspections, repairs, and other roofing services
  • Communicate with you about your project via phone, email, or text
  • Improve our website, services, and customer experience
  • Analyze site traffic and usage patterns to optimize performance
  • Send occasional service-related updates or promotions (with your consent)
  • Comply with legal obligations and protect our rights

3. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience. These include:

  • Essential Cookies: Required for core site functionality such as page navigation and form submissions.
  • Analytics Cookies: We use Google Analytics to understand how visitors interact with our Site. Google Analytics collects data such as pages visited, session duration, and traffic sources. This data is aggregated and anonymous.
  • Advertising Cookies: We may use Google Ads remarketing tags or Facebook Pixel to show relevant advertisements to past visitors.

You can manage cookie preferences through your browser settings. Disabling cookies may affect your ability to use certain features of the Site.

4. Third-Party Services

We may share your information with trusted third-party services that assist us in operating our business, including:

  • Google Analytics: Website traffic analysis and reporting.
  • Google Ads: Online advertising and remarketing.
  • Lead Form and CRM Providers: To manage inquiries and schedule services.
  • Email and SMS Services: To send project updates and communications.
  • Payment Processors: To process payments securely for roofing services.
  • Financing Partners (e.g., PowerPay): If you apply for roof financing, your application is processed by our financing partner under their own privacy policy.

These third parties are bound by their own privacy policies. We do not sell your personal information to any third party.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our Site uses SSL/TLS encryption to protect data transmitted between your browser and our servers.

However, no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining customer records, complying with legal obligations, and resolving disputes. Contact and project information is typically retained for the duration of any applicable warranty period.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Opt out of the sale of personal information (we do not sell your data)

To exercise any of these rights, please contact us using the information provided below.

8. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete that information promptly.

9. Links to Other Websites

Our Site may contain links to third-party websites, including review platforms, social media profiles, manufacturer websites, and financing partners. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: